Support / Contact
For account help, billing help, privacy or account deletion requests, or to report security and product problems, email support@iqaps.com. Please avoid sending passwords, payment-card details or authentication tokens.
Cancel or update payment information
Manage Billing → Stripe Customer Portal → Cancel subscription. You can cancel anytime. Cancellation takes effect at the end of the current paid billing period; access continues through that paid period. Contacting support is not required to cancel.
Generally no prorated refunds for partially used billing periods, except where required by applicable law.
If a payment problem is detected, paid intelligence becomes unavailable according to entitlement state, with no grace period. Use Manage Billing to update payment information. Successful payment recovery may restore access.
Privacy and account deletion
Email support@iqaps.com to request privacy assistance or account deletion. Requests will be handled under the applicable policy and may require verification. Deletion may not be instantaneous. Some billing, security or legal records may need retention; external providers such as Stripe may have separate retention obligations.